I have bought a new Laptop Acer Nitro 5 and tried to install Kali as my base OS. The First error that welcomed me was I have tried many tutorials like one HERE But it didn't worked . I was installing Kali from USB which made boot-able using Rufus. I tried to change it ,I used Etcher. It solved the issue. After installing Kali, I got the next issue, cant find WiFi option. Again I tried many tutorials. Only one helped me fix the issue https://www.youtube.com/watch?v=xwQtyE91Fp8 Read its description for downloading compat wireless. Hope it will help your issue. You can also download it from here Compat-Wireless